LaundryOS by Randalu Web Solutions
Cloud or self-hosted
Deploy LaundryOS on your own server or run it as a cloud-hosted system with direct support.
Built for real laundry operations
Made for walk-in billing, pickup requests, delivery queues, and garment-care workflows.
Multi-branch ready
Separate branch codes, staff access, reporting filters, and central oversight from one platform.
Live demo available
Show your team how billing, pickups, delivery, and reporting work before you commit.
The all-in-one laundry management system for growing laundries.
LaundryOS is a custom-built laundry operations platform for laundries, dry cleaners, pickup-and-delivery services, and multi-branch garment-care businesses that need proper control over billing, customers, workflows, payments, delivery, expenses, and reporting.
This is not just a billing screen. LaundryOS is the operating layer that connects front-desk intake, pickup requests, production stages, customer updates, route-ready delivery, stock control, expense approvals, and branch-level visibility in one system.
One Connected Workflow
Built around the real service lifecycle of a laundry business.
LaundryOS gives laundries one place to receive garments, create bills, track work, collect payments, coordinate delivery, and see branch performance without juggling disconnected tools.
Receive the customer request properly.
Create a customer, log garments and services, add notes, collect deposits, and issue a branch-specific bill without wasting time at the counter.
Track work beyond a simple pending status.
Move each order through received, washing, ironing, ready, and delivery stages so staff and management know what is happening.
Run pickups and last-mile delivery from the same system.
Assign pickups, convert them into bills, prepare route-ready jobs, update delivery status, and keep the customer informed.
See the business, not just the invoice.
Monitor receivables, expenses, stock levels, branch performance, and communication history from a central dashboard.
Core Modules
Everything a modern laundry operation needs in one platform.
LaundryOS is positioned as a full operations system, not a disconnected POS, invoice tool, or generic admin panel.
Front Desk Billing
- Branch-specific bill numbers and itemized service lines
- Advance payments, partial payments, due-date control, and printable invoices
- Discounts, hanger charges, pickup charges, and garment notes in one billing flow
Customer & Loyalty
- Customer history, contact preferences, loyalty balance, and handling notes
- Phone-based lookup to reduce duplicate records and speed up service
- VIP handling, repeat-customer tracking, and promotion support
Pickup & Delivery
- Internal and public pickup request intake with zone logic and map support
- Pickup assignment, collection tracking, bill conversion, and delivery queue control
- Driver-ready views for route planning, status changes, and customer updates
Payments & Receivables
- Cash, card, bank transfer, and online payment records
- Outstanding balance visibility and overpayment protection
- Management-friendly visibility into billed value versus collected money
Inventory & Expenses
- Consumable stock tracking for detergents, packing items, hangers, and labels
- Movement logs, reorder levels, and low-stock alerts at branch level
- Expense submission with approval rules so branch costs stay under control
Reporting & Oversight
- Branch-level sales, collections, expenses, receivables, and operational trends
- Pickup conversion reporting, zone performance, and delayed-job visibility
- Audit logging for accountability across billing, payments, users, and settings
Operational Journeys
Support walk-in orders, pickups, and final delivery from the same system.
LaundryOS follows how work actually moves inside a laundry business so staff stay fast and owners keep visibility.
From intake to final payment without manual gaps.
- Search or create the customer profile
- Create a bill, add service lines, charges, notes, and due date
- Collect deposit or full payment and print the invoice
- Update washing, ironing, ready, and completed stages as work moves forward
Public requests and staff intake can feed the same workflow.
- Accept pickup requests from staff or a public-facing form
- Assign collection, mark pickup as collected, and convert it into a bill
- Carry zone charges and customer details directly into the order
- Continue through processing, payment, and delivery from one record
Keep route-ready jobs visible and easy to execute.
- Move finished bills into the ready stage and surface route-ready orders
- Assign a driver and mark orders out for delivery
- Use mapped addresses and update customers about progress or delays
- Confirm delivery and keep the communication trail logged
Positioning
LaundryOS is built for businesses that have outgrown manual systems.
Whether you operate one branch or manage multiple outlets with pickups and delivery, the system is designed to help staff work faster and management see more clearly.
Who LaundryOS is for
- Single-branch laundries that need proper billing and customer history
- Growing businesses with multiple branches and separate branch codes
- Pickup-and-delivery laundries that need routing, assignment, and conversion tracking
- Owner-managers who want visibility into revenue, expenses, stock, and branch performance
- Teams that need a practical operating system instead of a bloated ERP
Why laundries choose it
- It connects billing, customer records, pickups, delivery, communication, stock, and reporting in one platform
- It is already shaped around the workflow of a real garment-care business, not a generic POS template
- It can run on low-cost hosting while still supporting branch-aware operations and future upgrades
- It comes with direct support, troubleshooting, staff guidance, and ongoing improvements from Randalu Web Solutions
Technical Fit
Practical architecture for low-cost hosting and long-term control.
LaundryOS is a PHP + MySQL or MariaDB application built for real deployment conditions, including shared-hosting style environments, self-hosted installs, and cloud setups.
Technical highlights
- PHP + MySQL or MariaDB web application
- Bootstrap-based interface with server-rendered modules
- Role-based access for admin, manager, and cashier users
- Secure sessions, CSRF protection, rate-limited login, and branch-aware permissions
- SMS integration, Google Maps support, Leaflet fallback, and shared-hosting friendly deployment
Support promise
- Direct WhatsApp-first support from Randalu Web Solutions
- Training, troubleshooting, bug fixes, and feature upgrades after launch
- Hosting help, server help, printer and billing-station guidance when needed
- No abandonment after go-live whether it is a small setup or a large custom rollout